When Working With A Contractor…

Establish Good Communication

Ask the contractor how he prefers to communicate with you. Good options include:

  • Being onsite and talking with your contractor every morning before work begins.
  • Having your contractor’s cell phone number and the OK to call or text anytime.
  • Talking with the job foreman every day at a pre-determined time.

Try to meet with the project leader at least once a day. This is an opportunity for you to hear progress reports and find out what work is scheduled over the coming days — and to ask your questions and voice any concerns you have.

Keep a Project Journal

Your project journal is your friend and ally. Use it to:

  • Record progress.
  • Note things you want to ask your contractor.
  • Jot down ideas.
  • Record product order numbers.
  • Note upcoming delivery dates.

Be a Good Customer

One of the best ways to get quality work out of a contractor and construction crew is to make them enjoy working for you. That means being decisive with the contractor — and giving him a check promptly at the agreed-to points in the project.

Being friendly and accommodating of the workers is a great way to motivate them to do their best for you. Try:

  • Designating a bathroom that they can use.
  • Greeting them by name each morning.
  • Serving them cold lemonade on a hot day.
  • Complimenting their work (as long as you feel it’s worthy of praise).